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Supports
  Our team of engineers and support staff can answer all your questions but first check out our FAQ section
FAQ

Q. Is this secure?
A. Your account and messages are subjected to 128 bits SSL Encryption. This encryption is the same one that is used by the banks.
Q. Can I get my messages from home?
A. Go to your company’s web site or to http://www.post-call.com/, click on the phone message link and enter your username and password.
Q. How do I change my password, add a user or remove one?
A. Call us or send us an email and we will update user information, add a user, change a password or remove a user.
Q. What happens when someone leaves the company?
A. Call us and we will remove all access to this account. If the person had a reception or manager status we suggest to change the password so that the account’s archives and historic can be accessed by a future employee.
Q. How do I send a message?
A. Log into your account, choose the receiver of the message and enter the caller’s information in the fields. Then click on the send button and confirm the sending of your message on the next screen.
Q. How do I change my status?
A. Once logged into your account, choose a status from the drop down list and click the save button. You can also add a note in the field underneath.
Q. How do I check my messages?
A. Log into your account and click on the messages button. A screen with all your messages will appear. Click on the messages icon to see full details on a particular message. If the text under the message icons is red, it means the message was sent as urgent. We suggest that once you’re done with a message your archive it.
Q. How do I archive my messages?
A. When you have selected a message to be archived, press on the green archive button. Then confirm your choice on the second screen. Your message will be transferred to the archives.
Q. Where can I find an old message?
A. Log into your account and click on the archives button. There, you will find, all your old messages sent or received. Scroll trough the pages and you will find the information you need.




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History

June 2nd 2005, post-call ver. 7.0
We have made major improvements on the post-call software. All functions available in previous version are now available from Internet. To access your messages or status all you need is access to the Internet.

November 16 2004, T-Emails ver. 2.2
Improved version of the original software. The emails can be sent at variables intervals in all the usual formats for easy opt-in mailings

October 31 2004, Fresh new look for the web site.

July 11 2004, post-call ver. 3.2
The version 3.2 combines the phones messages and users availability. The users can choose the most appropriate status from a drop-down list and add notes.

June 4 2004, T-Emails ver. 1.0
The original version of T-Emails was developed. Based on your Outlook contact listthe software sends emails to all your contacts without being stopped by anti-Spam software. Ideal for recurrent emails.

May 23 2004, Launch post-call ver. 3.1

Feb 15 2004, post-call ver. 2.1
The messages can now be archived or kept active upon the users choice.

Dec 2003, post-call ver. 1.0
The original version of post-call was developed. The phone messages were sent and received on PC and included the message itself only.

 

 

 

 

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