Q. Is this secure?
A. Your account and messages are subjected to 128
bits SSL Encryption. This encryption is the same one
that is used by the banks.
Q. Can I get my messages from home?
A. Go to your company’s web site or to http://www.post-call.com/,
click on the phone message link and enter your username
and password.
Q. How do I change my password, add a user
or remove one?
A. Call us or send us an email and we will update
user information, add a user, change a password or
remove a user.
Q. What happens when someone leaves the company?
A. Call us and we will remove all access to this account.
If the person had a reception or manager status we
suggest to change the password so that the account’s
archives and historic can be accessed by a future
employee.
Q. How do I send a message?
A. Log into your account, choose the receiver of the
message and enter the caller’s information in
the fields. Then click on the send button and confirm
the sending of your message on the next screen.
Q. How do I change my status?
A. Once logged into your account, choose a status
from the drop down list and click the save button.
You can also add a note in the field underneath.
Q. How do I check my messages?
A. Log into your account and click on the messages
button. A screen with all your messages will appear.
Click on the messages icon to see full details on
a particular message. If the text under the message
icons is red, it means the message was sent as urgent.
We suggest that once you’re done with a message
your archive it.
Q. How do I archive my messages?
A. When you have selected a message to be archived,
press on the green archive button. Then confirm your
choice on the second screen. Your message will be
transferred to the archives.
Q. Where can I find an old message?
A. Log into your account and click on the archives
button. There, you will find, all your old messages
sent or received. Scroll trough the pages and you
will find the information you need.




A dedicated team that understands your needs and your concerns.


